Each item is 100% made by Sew A Smile Boutique from start to finish. Each item in my shop has a different lead time depending on the product, please see the shipping section of the item you want to purchase. All lead times are updated throughout the day based on demand. Please make note of the lead time before purchasing.

If you need a rush order, please use the contact form and email me.

We currently off the following special features, if you do not see the feature you are requesting please contact the shop for information on if that can be accommodated.

• Birthmarks including CMN
• Portwine Stain
• Scars including Heart Surgery Scar, Charlie Brown Scar (Cranial zig zag scar)
• Glasses
• Cleft Lip
• Coclear Impants
• Ostomy Bag
• Feeding Tube port
• Limb Difference
• Doc Band
• Eye Patch

How the design process works. After ordering when I get closer to your order on my schedule, I will request a photo from you (if I do not already have one) and then I design the doll.

After designing I send you a picture of the design for your approval. After approval I will stitch/make the doll.

Note: You scheduled order date may be delayed if I am still waiting for your approval.

We currently offer the following profession dolls:

• Police Officer
• Firefighter
• Nurse/Doctor

And these sports dolls:

• Ballerina
• Baseball
• Basketball
• Cheerleader

If you have an idea for something not currently offered or you do not see a listing for the above, please contact the shop.

Yes. If you are local to Herriman, Utah. Please message me for details.

• If you order hasn’t shipped please message the seller to correct. Your address cannot be changed manually, so the seller will cancel and refund your order, then you can reorder and enter the correct shipping address.
• If your order has shipped, you will be responsible for paying the additional shipping charge to resend your item if it is returned to the seller. The seller is not responsible for any mail lost or returned due to incorrect address given by the buyer.

I don’t accept returns or cancellations due to the nature of personalized items. But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I accept PayPal and you can use your debit or credit card payments through paypal without an account.

To buy the handmade doll you like, please follow these instructions:

1. Add to cart
2. Click ‘Check out with PayPal’
3. Choose ‘Pay with debit or credit card’ or login to your PayPal account

Sew A Smile Boutique will never receive your credit card information.

This all depends on how soon of a RUSH you are requesting and what the current order schedule looks like.

Please send a message to the shop (before ordering) to discuss if you need a before the scheduled ship date on the order.

Sew A Smile Boutique is not responsible for any VAT or customs/import fees. As the customer, you are responsible to ensure these fees are paid so your item can arrive to you.

Shipping fees are estimated at checkout. Any shipping overages over $3 will be refunded at the time of shipping.

Any postal strikes that require your item to be shipped in a different manner than USPS Global International (for ex; UPS or Fed Ex) may have additional charges for shipping.

Do you offer digital products? Yes, You can check out our digital products over at DOODLE A SMILE.